It's easy to find third-party certification programs in vendor-specific technologies. However, when you look around for certification in cross-platform performance engineering techniques (statistical models for workload characterization, queuing models for server sizing etc.), you'll probably draw a blank - there are no certifications available. Further, these areas have mathematical content, and a single size cannot fit all. Each organization needs to determine what is the appropriate level of investment to make in these techniques.

PEA works with you to design customized internal employee-certification programs in IT performance engineering. These customized certification programs provide a mechanism that helps you distill and scope the vast body of knowledge into a subset that is tailored to your specific everyday needs.

What We Assess

In order to design these certification programs, we talk to the different stakeholders, and do a sampled assessment of the following across different types of project executed by the client:

- Proposals and SoWs

- Client deliverables

- Technologies involved

- Performance guarantees, SLA's expected from these clients

- Any repeated problems, or nature of complaints

- Business revenue losses due to skill-gap

- Tools available

- Experience level of professionals – entry-level, middle level, senior level

- Level of de-skilling or automation that exists in the environment

We also mitigate future risk by understanding the evolution curve of your service profile, and making a projection of it to the future.

Engagement Model

To ensure a fresh perspective, our engagement makes no assumption of the existing maturity level or competencies within the organization. We take a clean-slate approach in reviewing your capability in Performance Engineering practices before designing the certification program.

It is important to understand that the goal of Certification Program Design is in identification of required skill-areas, and ways of implementing them. It establishes the foundation for, and is clearly a pre-cursor to, any training programs per se.

As a part of this overall service offering, we also offer to our clients train-the-trainer programs in PE.